This Shipping Policy outlines the terms and conditions related to the shipment of products purchased from our website. By placing an order, you agree to the terms described below. This policy should be read together with our Shipping & Delivery information.
Shipping Methods
We ship orders through trusted courier and logistics partners. The shipping method assigned to your order may depend on the product type, weight, destination, and availability of courier services in your area. We reserve the right to choose the most suitable shipping partner for each order.
Shipping Charges
Shipping charges, where applicable, are calculated based on the delivery location, order value, and product specifications. The applicable charges are displayed at checkout before you confirm your order. Where free or discounted shipping is offered, the eligibility conditions will be indicated at the time of purchase.
Order Dispatch
Orders are dispatched after payment confirmation and successful order verification. Dispatch timelines may vary depending on product availability and order processing. In the case of orders containing multiple items, products may be shipped separately and may arrive at different times.
Serviceable Areas
We ship to locations where our courier partners provide service. Certain remote, restricted, or non-serviceable areas may not be eligible for delivery. If your location cannot be serviced, our team will inform you and discuss available options.
Address Accuracy
It is the customer's responsibility to provide a complete and accurate shipping address along with valid contact details. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete address information. Any costs arising from re-shipment due to an incorrect address may be borne by the customer.
Shipping Delays
While we strive to ship and deliver all orders within the estimated time frame, delays may occur due to circumstances beyond our control, including but not limited to weather conditions, courier disruptions, customs procedures, public holidays, or high order volumes. Estimated shipping times are approximate and not guaranteed.
Risk and Ownership
Risk of loss or damage to products passes to the customer upon delivery to the address provided. We recommend inspecting the package at the time of delivery and reporting any visible damage or tampering immediately.
Lost or Undelivered Shipments
In the rare event that a shipment is lost in transit or remains undelivered, please contact our customer support team. We will coordinate with our courier partners to investigate and resolve the issue as appropriate.
Changes to This Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be reflected on this page with the revised effective date.
Contact Us
For any questions regarding this Shipping Policy, please contact us through our customer support channels or the Contact Us page on the website.
